Privacy & Cookies Policy

Effective Date: 20/06/25

Your privacy matters to us! Here’s how we look after your info.

  1. Our Promise
    Jethros (“we”, “us”, “our”) always aims to keep your information safe and sound. Here’s what happens when you visit our website!
  2. What We (Don’t) Collect
    • No forms or signups, so we don’t collect your name, email, or personal details through the website.
    • If you place a phone order for pickup, we may take your name and phone number to fulfil your order. This information is only kept until your order is collected and then securely deleted or destroyed.
    • We only see anonymous stats and general trends about how people use the site (see Section 5).
  3. How We Use Information
    • We use the numbers to spot what’s popular and make our website even more welcoming.
    • If you order by phone, we use your name and phone number only to process, contact you about, and fulfil your pickup order. We do not use this information for any other purpose.
    • No newsletters or marketing emails—promise!
  4. Phone Order Data
    When you place a phone order for pickup, your name and phone number may be collected solely to help us prepare and manage your order. This data is kept only until your order has been fulfilled and picked up, after which it is deleted or securely disposed of. We never use this information for marketing or share it with anyone else.
  5. About What You See
    Menus, prices and details on our site might sometimes change. If you spot a mismatch, let us know!
  6. Third-Party Helpers Each of these has its own privacy policy you can check out!
  7. What Are Cookies?
    Our website uses "cookies" to enhance your experience. Cookies are small text files that are placed on your computer or device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

    Cookies serve a variety of purposes, including helping us to remember your preferences, improve site performance, analyze traffic, and deliver personalized content. Some cookies are essential for the site to function properly, while others help us improve your experience by providing insight into how the site is being used.
  8. All About Cookies
    • We use Cookiebot to help you choose which cookies you’re comfy with.
    • Cookies can be:
      • Functional (help the site work)
      • Analytical (let us see trends)
      • Hotjar (helps us continuously improve things)
    • You can say “yes”, “no”, or change your mind any time using the banner.
  9. How Long is Info Kept?
    Stats from analytics cookies hang around for up to 26 months. We don’t store personal info ourselves.
  10. Your Rights
    Under UK law and GDPR, you get to:
    • Withdraw your cookie consent any time
    • Request to see or remove info (where possible, though we generally don’t have any personal info!)
  11. Extra Security
    We use sensible steps to keep everything private and secure.
  12. Changing This Policy
    If we update this page, we’ll change the Effective Date. Keep using the site and you’re all clear!
  13. Contact Us!
    Any questions, worries, or suggestions? Drop us a line:
    Email: [email protected]
    Phone: 01434 321086